If you need a refill on a medicine prescribed by a physician at Novant Health Presbyterian Internal Medicine, please call your pharmacy when you have at least one week of your medication left. That will give your pharmacy time to fill the prescription or contact our office if needed. Calling our office when you need a prescription refill instead of calling your pharmacy will only delay the refill process.
Please discuss your ongoing prescription needs with your provider at your regular appointment. This will help ensure your medication is available when you need it.
Please note: Our office does not respond to refill requests after office hours or one weekend.
If you are having difficulty taking your medication, please alert your pharmacist and our office.
Please allow 48 hours for your refill to be processed.